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UR Refer
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Company Terms and Conditions of Use

Last Updated: July 2026

These Terms and Conditions of Use (the "Terms") govern access to and use of UR Refer (the "Platform"), owned and operated by Universal Reach Limited, a company incorporated and registered in Malta under company registration number C80611, with registered office at 119, Maple Court, Balluta Mansions, Sliema, SLM 1376, Malta (the "Platform Operator", "we", "us", or "our").

The Platform is intended exclusively for business and professional use. By creating an account, purchasing a subscription, clicking or ticking a box confirming acceptance, or otherwise using the Platform, you confirm that you have read, understood, and agree to be legally bound by these Terms. If you register on behalf of a legal entity, you represent and warrant that you have authority to bind that entity.

1. Business Use and Eligibility

  1. The Platform is intended exclusively for persons and entities acting for purposes relating to their trade, business, profession, or commercial activities and is not intended for consumer use.
  2. You represent that all registration information supplied is accurate, current, and complete.
  3. The Platform Operator may request information reasonably necessary to verify your identity, business status, authority, or eligibility.
  4. You are responsible for maintaining the security and confidentiality of your account credentials and shall promptly notify the Platform Operator of suspected unauthorised access.

2. Platform Role

  1. The Platform provides a technology-based B2B business introduction and referral marketplace through which companies ("Companies") may publish referral opportunities and receive proposed business leads from independent referrers ("Referrers").
  2. The Platform may facilitate Company profiles, opportunity publication, lead qualification, communications between Companies and Referrers, timestamps, administrative records, and selection or recording of referral agreements.
  3. The Platform Operator is not your sales representative, commercial agent, broker, partner, joint venturer, employer, or agent; is not a party to any referral agreement between a Company and Referrer; does not guarantee leads, introductions, sales, revenue, commissions, or commercial outcomes; and is not responsible for fulfilment of your products or services.

3. Subscription, Billing and Renewal

  1. Access is provided through a paid monthly or annual subscription at the price displayed before purchase.
  2. Subscription fees are payable solely for access to and use of the Platform and its available functionality.
  3. Subscription fees are entirely independent of any commission, referral fee, success fee, transaction, or commercial arrangement between you and a Referrer.
  4. The Platform Operator does not receive any percentage, commission, success fee, transaction fee, or revenue share arising from introductions between users.
  5. Unless expressly stated otherwise before purchase, subscriptions automatically renew for successive periods equivalent to the selected subscription period until cancelled.
  6. You authorise the Platform Operator and its appointed payment service provider to process applicable subscription charges.
  7. Cancellation normally takes effect at the end of the current paid subscription period. Unless required by applicable law or expressly agreed otherwise, fees already paid are non-refundable.
  8. Prices may be exclusive of VAT or other applicable taxes unless stated otherwise. VAT shall be applied in accordance with applicable Maltese and EU rules. You are responsible for providing accurate billing, tax, and VAT information.
  9. The Platform Operator may change subscription prices upon reasonable prior notice, normally effective from the next renewal date.

4. Company Opportunities

  1. You may publish opportunities describing your products or services, ideal customer profiles, target industries, geographic markets, relevant client types, qualification criteria, excluded or existing clients, indicative referral terms, and other relevant commercial information.
  2. You warrant that information you publish is accurate, lawful, and not materially misleading and shall update or remove information that is no longer valid where reasonably practicable.

5. Lead Qualification

  1. Referrers may submit potential leads for your qualification.
  2. Initial lead information may include the prospective client organisation name, relevant department or business function, intended contact's professional role or job function, industry, geography, and a non-personal description of the opportunity.
  3. The Platform is not intended to disclose through the qualification process the intended contact's name, direct or personal email address, telephone number, social media profile, residential address, or other direct personal contact identifiers.
  4. You may qualify or approve a lead, reject it, identify the organisation as an existing client or active prospect, identify a prior valid introduction, or request permitted clarification.
  5. You shall act reasonably and in good faith when determining whether a lead is existing, actively pursued, or previously introduced and shall not intentionally misclassify a lead for the primary purpose of avoiding commission properly payable under a separate referral agreement.

6. Referral Agreements and Introductions

  1. You and the relevant Referrer are solely responsible for establishing the contractual terms governing your referral relationship.
  2. You may use the Platform's optional Standard Referral Agreement, a mutually agreed modified version where available, or your own agreement.
  3. The Platform Operator is not a party to any referral agreement, even if the agreement is selected, generated, acknowledged, stored, or electronically accepted through the Platform.
  4. Providing a template does not constitute legal, regulatory, financial, tax, or professional advice.
  5. Following qualification and establishment of any required referral agreement, the Referrer may independently make the introduction outside the Platform, including by email or another appropriate communication method.
  6. The Platform Operator does not require the Referrer to upload the prospective contact's name or contact details and is not responsible for initiating or completing the introduction.
  7. The Referrer may confirm that an introduction has been made and you may confirm receipt. Such records are administrative only.

7. Commissions

  1. All commission arrangements exist exclusively between you and the Referrer.
  2. You and the Referrer are responsible for agreeing commission amounts or rates, calculation methods, qualifying events, attribution, protection periods, commission duration, payment schedules, invoicing, currency, taxes, and dispute procedures.
  3. The Platform Operator does not set mandatory commission rates, calculate, invoice, collect, hold, process, guarantee, recover, or enforce commission.
  4. All commission disputes must be resolved directly between you and the Referrer.

8. Responsibility for Introduced Clients

  1. Following an introduction, you are solely responsible for communications, marketing, sales, negotiations, pricing, due diligence, KYC and AML where applicable, sanctions screening, regulatory compliance, contracting, invoicing, collection, delivery, implementation, support, refunds, licensing, and fulfilment.
  2. The Platform Operator has no responsibility for your performance or non-performance of obligations to an introduced client.

9. Data Protection and Privacy

  1. The Platform Operator is established in Malta and processes personal data for which it is responsible in accordance with applicable data protection law, including Regulation (EU) 2016/679 ("GDPR") and the Malta Data Protection Act (Chapter 586), where applicable.
  2. The Platform Operator generally acts as an independent controller for personal data processed for account management, subscriptions, billing, authentication, security, fraud prevention, Platform administration, customer support, legal compliance, and purposes described in the Platform Privacy Policy.
  3. You are independently responsible for personal data received directly from a Referrer as part of an introduction made outside the Platform and must ensure subsequent processing complies with applicable privacy, data protection, electronic communications, and direct marketing laws.
  4. Receipt of an introduction does not by itself constitute evidence of consent to unrestricted direct marketing.
  5. Where required, you must establish an appropriate lawful basis for processing, provide applicable privacy information, respect data subject rights, and maintain appropriate technical and organisational security measures.
  6. Where personal data protected by GDPR is transferred outside the EEA, the party responsible for the transfer shall implement an appropriate lawful transfer mechanism where required.

10. International Users and Local Law

  1. The Platform may be used globally.
  2. You are independently responsible for ensuring that your business, products, services, referral arrangements, commission payments, marketing, data processing, licensing, and regulatory activities comply with laws applicable to you and the jurisdictions in which you operate.
  3. Access to the Platform is not a representation that your activities are lawful in every jurisdiction.

11. Platform Records

  1. The Platform may maintain records of lead submissions, timestamps, prospective organisation names, target job roles, qualification decisions, rejection reasons, agreement selections, introduction confirmations, and receipt confirmations.
  2. These records are maintained for administrative purposes and do not constitute a guarantee of legal lead ownership, attribution, commission entitlement, contractual performance, or effectiveness of an introduction.
  3. The Platform Operator has no obligation to adjudicate disputes between users.

12. Acceptable Use

  1. You shall not publish false or misleading opportunities; offer unlawful products or services; intentionally misclassify leads to avoid commission; misuse Platform information; engage in unlawful marketing; scrape Platform data without authorisation; circumvent security; misuse confidential information; impersonate another entity; infringe third-party rights; introduce malicious software; or use the Platform for unlawful purposes.

13. Confidentiality

  1. You shall protect confidential and commercially sensitive information received through the Platform and use it only for legitimate business purposes connected with the relevant opportunity or introduction.

14. Compliance

  1. You shall comply with applicable anti-bribery, anti-corruption, anti-money laundering, sanctions, and trade-control laws relevant to your activities.
  2. The Platform Operator may suspend access where reasonably necessary to investigate suspected fraud, unlawful conduct, sanctions violations, security threats, or material regulatory risk.

15. Intellectual Property

  1. All intellectual property rights in the Platform remain owned by or licensed to the Platform Operator.
  2. You receive a limited, non-exclusive, non-transferable, revocable right to use the Platform during an active subscription.
  3. You retain ownership of your own content and intellectual property, while granting the Platform Operator such limited rights as are reasonably necessary to host, display, and process content you submit for operation of the Platform.

16. Platform Availability and Disclaimer

  1. The Platform Operator shall use reasonable efforts to maintain Platform availability but does not guarantee uninterrupted or error-free service.
  2. Features may be modified, added, suspended, or discontinued where reasonably necessary.
  3. The Platform Operator does not guarantee the number or quality of leads, lead conversion, Referrer performance, commercial results, revenue, commission arrangements, or conduct of prospective clients.
  4. You are responsible for conducting your own assessment of Referrers and prospective opportunities.

17. Limitation of Liability

  1. To the maximum extent permitted by applicable Maltese law, the Platform Operator shall not be liable for lead quality, unsuccessful introductions, Referrer conduct, inaccurate user information, lost sales, unpaid client invoices, commission disputes, user disputes, prospective client conduct, fulfilment obligations, or independent agreements between users.
  2. The Platform Operator shall not be liable for indirect or consequential loss or loss of anticipated profit, revenue, business, commission, or opportunity to the extent permitted by law.
  3. Subject to liability that cannot lawfully be limited, the Platform Operator's aggregate liability arising from these Terms shall not exceed subscription fees actually paid by you during the twelve months immediately preceding the event giving rise to the claim.

18. Indemnity

  1. You shall indemnify the Platform Operator against third-party claims and reasonable costs arising directly from your products or services, unlawful activities, material misrepresentations, material breach of these Terms, unlawful processing of personal data, unlawful marketing, or infringement of third-party rights, to the extent caused by your acts or omissions.

19. Suspension and Termination

  1. The Platform Operator may suspend or terminate your account for non-payment, material breach, fraud, unlawful activity, regulatory risk, security concerns, sanctions concerns, or Platform abuse.
  2. In addition, the Platform Operator reserves the right, in its sole discretion, to suspend, restrict, downgrade, or terminate any account or subscription at any time, for any reason or no reason, with or without notice, and without liability. This right applies equally to paid and any free or trial tiers.
  3. Where you have paid for a subscription in advance, any pro-rated refund following termination without cause will be handled in accordance with the Platform Operator's then-current refund practices; free or trial access confers no refund or continuity rights.
  4. Termination of Platform access does not terminate independent referral agreements between you and Referrers.
  5. Outstanding commission obligations remain governed exclusively by the applicable referral agreement.

20. Electronic Acceptance and Records

  1. These Terms may be accepted electronically.
  2. By ticking or clicking the applicable acceptance box or button during registration or subscription, you provide affirmative acceptance of these Terms.
  3. The Platform Operator may retain records evidencing acceptance, including account identity, date and time, version of the Terms accepted, and other appropriate technical records.
  4. You are responsible for ensuring that the person accepting these Terms has authority to bind the relevant Company.

21. Privacy Policy and Marketing

  1. The Platform Privacy Policy explains how the Platform Operator processes personal data and is incorporated by reference where applicable.
  2. Acknowledgement of the Privacy Policy does not constitute consent for processing where another lawful basis applies.
  3. Where the Platform Operator relies on consent for optional marketing or other processing, such consent may be requested separately and may be withdrawn in accordance with applicable law.

22. Changes to These Terms

  1. The Platform Operator may update these Terms from time to time.
  2. Material changes shall be communicated by email, through the Platform, or another reasonable electronic method.
  3. Where required by applicable law or where changes materially alter the contractual relationship, the Platform Operator may require renewed affirmative acceptance.

23. Governing Law and Jurisdiction

  1. These Terms and your relationship with the Platform Operator are governed by the laws of Malta.
  2. Subject to mandatory law to the contrary, the courts of Malta shall have exclusive jurisdiction over disputes between you and the Platform Operator.
  3. This clause does not determine the governing law applicable to any independent referral agreement between you and a Referrer.

24. General

  1. If any provision is invalid or unenforceable, the remaining provisions remain effective.
  2. Failure to enforce a provision does not constitute waiver.
  3. You may not assign these Terms without prior written consent. The Platform Operator may assign them in connection with a merger, acquisition, restructuring, financing, or sale of its business.
  4. These Terms, together with the Privacy Policy and policies expressly incorporated by reference, constitute the entire agreement between you and the Platform Operator concerning your subscription and use of the Platform.